After being all excited about installing Service Pack 1, Vista SP1 has completely failed me! I installed it on both my desktop computer and my laptop. Everything was running great until I wanted to backup my files to my Western Digital MyBook Home Edition. That is when the troubles started!

Now, Vista keeps telling me “unknown hardware” after I plug the USB cable into the computer. I know these external hard drives are plug and play. It should be very simple to use. Just plug in the USB and start transferring files over! Unfortunately it wasn’t!

After troubleshooting this “unknown hardware” and looking for new drivers for it, I was just about to give up. I then decided to uninstall Vista SP1 on my laptop while I am waiting to talk to Microsoft Support through their online chat. After SP1 gets done uninstalling, I plugged in my external hard drive to the laptop, and it works like magic and like it did before!

Microsoft Support in India decides to call me today to see if I am still having issues with my DVD Player?! (I had to correct him twice and explain it was an external hard drive). His fix was wait a couple days, and maybe there will be an update released to fix this issue since they are waiting on the manufacture drivers. Altho last time I checked, it was just standard Microsoft Plug and Play drivers for external hard drives. The support guy in India didn’t think so! I asked him “Do I need to uninstall SP1 if it will be a couple months for an update for this issue or will be a couple days?” His response then back to me was it may be a few months. So nothing really got accomplished with Microsoft Support except that Vista SP1 really screwed up external hard drive drivers!

Now, I am going to uninstall SP1 on my desktop and wait a couple years for the Service Pack for the Service Pack 1.

Anyone else having issues with this? and maybe find a fix?